Terms

Welcome to jujube and thank you for taking the time to familiarise yourself with our Terms and Conditions. These Terms and Conditions govern the use of jujube.co.nz ("this website") and cannot be varied by any individual or entity, unless there has been a prior written agreement between that individual or entity and jujube.

Please also consider our FAQ page, and feel free to contact us with any further queries you may have.

Disclaimer of Liability
jujube is committed to providing a quality online shopping experience for its customers and makes every attempt to ensure the accuracy, currency and reliability of information contained in this website. However, changes in circumstances after time of publication may impact the quality of this information and jujube do not warrant the accuracy, adequacy or completeness of any material on this website. All information on this website is subject to change without notice.

The information provided on this website does not constitute legal or professional advice nor is it conveyed or intended to be conveyed in the course of any adviser-client discourse. jujube makes the material available on this website on the understanding that users exercise their own skill and care with respect to its use. Before relying on the material in this website, users should carefully evaluate the accuracy, completeness and relevance of the information for their purposes. jujube will not be liable for any misinterpretation of information contained on this website.

By accessing information at or through this website each user waives and releases jujube to the full extent permitted by law from any loss, damage, claims, liabilities, expenses (including without limitation legal costs and settlement costs) whatsoever arising out of, or attributable to, any content, goods or other material on this website whether in contract, tort (including negligence), statute or otherwise. jujube will not accept any liability for defamation resulting from third party material on this website and is not liable for the actions of users of this website, the providers of information or ideas to this website or the suppliers of goods purchased from this website.

If the law implies any condition or warranty liability for breach of which cannot be excluded, our liability is limited, at our exclusive option to the:
supply of the goods or services again,
supply of equivalent goods,
repair of the goods,
payment of the cost of having the goods replaced or repaired; or
payment of the cost of obtaining equivalent goods or services.

 

Easy Returns & Exchanges 
At jujube we appreciate that although the standard of our product is exceptional, from time to time a customer may purchase an item that is not the right size, colour, or they just may not like it. If that is the case we encourage you to contact us via email, phone or fax to arrange an exchange.
you may return non-sale merchandise with an original receipt up to 30 days from the purchase date for a full refund or store credit (less shipping costs). Non-sale merchandise returned without a receipt or after 30 days from the date of purchase, and merchandise accompanied by a gift receipt shall be exchanged for store credit only. All sale and special order purchases are final; no refunds or credits are available.
Your satisfaction is important to us. Contact must be made within 7 days of receipt of your order. Exchanges will happily be given if the item is unused, unworn, with all packaging and labels intact. An additional delivery fee for this service will be charged.


Faulty Goods
At jujube every dispatched item, is checked and packaged with care. Should an item be faulty, we urge the purchaser to contact us via phone, email or fax to discuss. Faulty items must be returned within 7 days of receipt, with labels and packaging intact. jujube will give a full refund for faulty items, on approval of fault. Shipping costs will not be included in refund.